Notice Regarding Shipping and Customer Support During the Golden Week Holidays

Thank you for your continued patronage of BLANC IRIS.

We would like to inform you of the changes to our shipping operations and customer support services during the upcoming Golden Week holidays. We apologize for any inconvenience this may cause and appreciate your understanding.

1. Online Store Shipping Schedule

While we will continue to accept orders during the holiday period, please note the following adjusted shipping schedule:

• Orders Placed Between: Tuesday, April 28, 2026 – Wednesday, May 6, 2026
• Shipping Start Date: Beginning Thursday, May 7, 2026 (processed sequentially)

Please be aware that shipping may be delayed due to high volumes immediately following the holidays. We are packing each item with the utmost care and attention, and we hope you look forward to receiving your order.

2. Customer Support

Our customer support will be closed during the following period:

• Closure Period: Saturday, May 2, 2026 – Wednesday, May 6, 2026

For any inquiries received during this closure, we will begin responding on Thursday, May 7, 2026. Please note that it may take us slightly longer than usual to get back to you, but our staff will ensure each inquiry is addressed with care. Thank you for your patience.